FAQ
What’s Your Return Policy?
We guarantee our products will reliably perform for thousands of miles through adverse conditions and foreign lands. Please contact us immediately if you believe a purchased product is defective or fails to meet expectation and we will arrange the return / exchange. We offer a 14 day return policy for items outside of the above so if an item does not fit your needs and is still in the original packaging you have 14 days to return it. Damage arising from use and wear is not covered if the product continues to perform its function.
Lyndon Poskitt Racing began with an aerospace engineer’s quest to build the most reliable, best performing vehicle capable of traveling over 100,000 miles and competing in international rallies. As such, our products are engineered and manufactured to push adventure and rally motorcycling to the next level, enabling you to go further and go faster.
Do You Ship Oversees And To P.O. Boxes?
Yes, we’ll ship your package anywhere that can accept deliveries. Express shipment is available upon request. We’ll even ship to the middle of a Laotian jungle, if that is where you are stuck.
Trading Internationally
We feel the need to make sure we provide clarity over trading internationally, we ship products to all corners of the globe and have happy customers worldwide. We don’t want any unexpected surprises so we felt it necessary to be clear about who you are trading with and taxes and charges that may apply.
When you purchase any product from the Lyndon Poskitt Racing shop you will be trading with Lyndon Poskitt Racing Ltd. registered in the UK, company registration number 11960840. Prices on our web-site are all quoted in GBP currency excluding tax. All goods will be shipped from the UK warehouse and returns will be to our UK warehouse address.
UK Customers
Orders will be charged UK VAT at 20% and this will be added at checkout, along with the shipping amount. There will be no extra fees, duty or VAT to pay upon delivery.
EU Customers
Order will be sold excluding VAT and shipping will be added at checkout. VAT will be added on arrival in your home country along with any duty and clearance charges by the carrier and you will be notified, typically before delivery. VAT will be the rate applied in your home country, excise duty depends on origin, if the item is made in the EU or UK there should be no duty (which is most of the parts we sell) and courier clearance charges vary but are typically a very small percentage or a small fixed charge per package.
Rest of the World Customers
You may incur duties, clearance charges and your countries import tax upon delivery. This depends on many variables such as order value, type of goods and rules within your home country. Sometimes there is nothing to pay but expect to pay a little something so there are no surprises.
Do You Have Customer Service?
As a purveyor of premium moto parts, Lyndon Poskitt Racing takes a consultative approach to sales where we align a solution with your budgetary and performance requirements. We strive to establish relationships with our customers before purchases to ensure product compatibility, eliminate fitment issues, and enable worry free installation.